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Tackling Phone InterviewsIf you've been scheduled for a phone interview, a potential employer has determined that the qualifications listed on your resume may be a good fit for a position, and there is interest in your ability to articulate your experience and skills. It is important to keep in mind that the telephone interview is a pre-screening tool for potential employers to determine whether or not they would like to interview you in person. Here are some general tips to keep in mind that should help prepare you for a telephone interview. Come prepared.Review the company's website and generate a list of specific questions to ask during the interview or at the closing of the interview. Take the time to read about the company's services and history. The interviewer will be that much more impressed with your sincere interest and understanding of the company. Have your resume, job description, calendar, and pen and paper ready prior to the start of your telephone interview. Know the name and title of your interviewer so that you can follow up and send him/her a thank you letter. Know your resume.Know which parts of your resume you want to highlight and elaborate on. Be able to confidently explain parts that may be undesirable; such as job hopping, being fired, lack of experience, unfinished degree, etc. Write down or rehearse out loud how you plan to respond to awkward issues that may arise during the interview. This will ensure that you will not be caught off guard and can easily shift into discussing your skills and accomplishments. Speak slowly and confidently.People generally speak quickly when they are nervous, making them appear to be poor communicators or difficult to understand. Concentrate on keeping a slower pace and clearly articulating your words. Be sure to avoid fillers such as "ums" and "uhs." Rather than sit during your interview, consider standing, as this will help you project and make your voice more powerful and lively. Be prepared to discuss compensation.Be sure to know your current compensation, including bonuses, overtime pay. Most companies will want to know this information to ensure that they can make you an adequate offer if it reaches that point. If the company simply asks you what your salary requirements are, a good rule of thumb is to ask what they would typically pay someone with your background and experience. Remember that the goal of this interview is to open the door to a face-to-face meeting with the hiring manager. At the closing of the interview, be sure to ask about the next steps and confirm your continued interest in the position. Don't be afraid to ask for an in-person interview and tell them your availability right away. Source: Zweig-White |
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